A 30-day money-back guarantee, no interrogation.

Firm Footing offers a 30-day money-back guarantee on Firm Footing Plus. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — monthly or annual, no explanation required.

Refunds are processed by our reseller and Merchant of Record, Paddle.com. Paddle handles all billing inquiries and returns for orders placed on this site.

• Go to paddle.net and look up your order with the email address you used at checkout, then request a refund.
• Or write to us through the contact page on this site and we'll pass the request to Paddle for you.

Once approved, the refund goes back to your original payment method. Timing after that depends on your bank or card issuer.

You can cancel at any time from your account page. Cancelling stops all future charges and you keep Plus until the end of the period you've already paid for. Cancelling on its own doesn't trigger a refund — if you want your money back, ask for a refund as described above.

After 30 days we generally don't refund a period that's already been used, but we look at every request. If you were double-charged, charged after cancelling, or charged by mistake, tell us and we'll get it corrected regardless of the date.

Nothing in this policy limits statutory rights you may have under consumer law where you live, or the terms of Paddle's own refund policy.

Firm Footing is the seller of the subscription. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.